Nate Mandel
Customer feedback expert with a decade of experience driving impact within the social sector
About Nate
I am fueled by the power of careful listening, anchored in the belief that robust feedback loops are instrumental for driving meaningful social change. With a decade of experience as a nonprofit leader and independent consultant, my expertise comes to life in collaboratively building systems for collecting and leveraging feedback at local and national levels.
In navigating this work, I seamlessly integrate an empathetic and strategic approach. Whether connecting with individuals on a personal level or employing data-driven approaches at scale, I understand that effective solutions emerge from a delicate balance of human-centered insights and key data analytics. My focus centers on guiding and empowering organizations to holistically respond to the nuanced needs of the communities and clients they serve.
Let's collaborate to elevate your approach and drive meaningful, data-informed impact.
Experience
Stand Together Foundation 2022 - Present
Director of Customer Measurement
Fund for Shared Insight 2017 - 2022
Consultant
Listen4Good 2017 - 2022
Feedback Coach
Center for Employment Opportunities 2014 - 2021
National Manager of Program Innovation
Sr. Program Innovation Analyst
Program Innovation Analyst
Outreach Specialist
Licenses and Certifications
Facilitative Leadership for Social Change from Interaction Institute for Social Change
Proficiency in Motivational Interviewing (MI) from IFIOC
Storytelling for Change from Acumen Academy
Managerial Training from Plucky
Publications and Interviews
Discover my expertise through a range of authored articles and interviews, delving into the intricacies of listening and learning from client voice. Explore my multimedia portfolio featuring engaging videos and a podcast series.
Consulting
I offer expertise in survey design, administration, and evaluation. This includes analyzing quantitative and qualitative data and creating visualizations that surface insight and guide strategy. I have consulted with dozens of organizations including nonprofits, foundations, and academic institutions.